You're right, Jiggy. For a lot of jobs, it's about coverage and service, being able to fill the hole and be familiar with the situation. Training new people to

You're right, Jiggy. For a lot of jobs, it's about coverage and service, being able to fill the hole and be familiar with the situation. Training new people to be effective is more difficult than it seems in any job; four or five hours makes it even more difficult.