4 ms·

Also the RT saw 'very high' rates of return, the pro may have similar issues. I think the most useful measure will be the number sold (after returns) after a a

• Livven 14y ago
  It's safe to assume that the overwhelming majority of those returns are because of buyers who saw "Windows" and thought it'd run existing desktop applications.
  • rm999 14y ago
    I wouldn't call that a safe assumption, but I can see how that would be part of it. From the article: >Why the high return rates? "It seems to be linked in a lot of cases to a steep learning curve of the [Windows 8] OS -- which is not necessarily intuitive," she said. As I understand it the full version of Windows 8 is even more complex and less intuitive. Surface pro is in a tricky spot because it's competing both with traditional tablets and laptops, both of which consumers are entirely used to.
    • anonymfus 14y ago
      Half of laptops now ships with Windows 8, there are no reports about high return rates of them. >As I understand it the full version of Windows 8 is even more complex and less intuitive. The only difference in UI for regular customer is that Windows 8 can run third-party desktop applications.