Mostly agree. The customer is always (in their) right to be wrong. (As long as they pay for it.) However one rule my Dad made sure to remember was that althoug

Mostly agree. The customer is always (in their) right to be wrong. (As long as they pay for it.) However one rule my Dad made sure to remember was that although someone deserves "a real beating" (obviously figuratively speaking here) you should always avoid being the tool used for that.