I worked at the call center in Oregon. The vibe at the beginning was positive for the most part, but deteriorated into typical call center anarchy. Chronic turn

I worked at the call center in Oregon. The vibe at the beginning was positive for the most part, but deteriorated into typical call center anarchy. Chronic turnover at all levels(usually a new call center head everyone 3 - 6 months), poor communication(surprise!, new product or marketing launch today!), fear used as primary tactic to motivate(we'll fire you if you don't hit your numbers), benefit and perks stripped away(here's some cake, btw no more discounted bus passes), no upward mobility(become a manager and get fired in a few months), and other stuff. The document is a joke when compared with the experience of hourly employees.