3 ms·
Meh, Freelancer :( While this is going to be a rant of sorts in itself, it won't be about this particular case so please be gentle. So, from what i've gathere
by moepstar 14y ago
Meh, Freelancer :(
While this is going to be a rant of sorts in itself, it won't be about this particular case so please be gentle.
So, from what i've gathered from this post is that Freelancer has acquired ScriptLance as well as vWorker/Rent-a-coder, which is what my rant will be about.
I've previously done a few freelancing-gigs here and there on vWorker and due to them recently being acquired by Freelancer i'm more or less forced to do my business there - and seeing another competitor has been bought out by them i'm leaning towards more...
Anyways, as a part of the acquisation, my profile and all my work-history has been transfered to them - or, should have been would be more correct.
What seems to have happened is that i've once in the past on vWorker have renamed my profile so that there where two names associated with the account. This must've completely confused the import system, sometimes displaying my complete work history and ratings, sometime not.
Also, getting the system to even let me login was already quite an undertaking - it won't let you log in with an account name starting with a number (guess what my accountname started with..) and yet, at the very same time, will happily let you password reset your account and will log you in initially after doing the password reset dance - i've gotta admit that had me pretty confused for a while.
So by now i've been able to log in to my account - which is, as of now, still pretty useless as much of the chance to get a freelancing gig depends on your ratings and positive reviews of previous employers (needless to say). The account i now can and could use hasn't had anything attached to it - it was just as empty as a new one, so i figured i'd ping their support staff to ask them about it.
I've contacted them on 3rd January about it and after them giving me the "you sure you typed your password correctly and this is how you reset it" routine i've since tried to explain to them what has happened.
After a few tickets back and forth i've chosen a new name and told them about the old accounts which needed to be merged which was still on the same day (props to them for that).
However, things got quiet quickly and after asking them twice, once on the 5th (still hoping for a quick resolution) and once on the 20th, my accounts still haven't been merged as of today - over a month later!
Their last non-automated response also was on the 20th January and i've since more or less abandoned all hope to get years of work history and positive reviews from happy clients reappear - hopefully this will get someone (mattbarrie?) to look into it :( (Ticket-ID: MCK-898-44151)
If you got that far, thanks for reading and letting me vent my anger a bit.