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Response from the freelancer: Matt, Thank you for alerting us of this situation. We have not been contacted by the client since the dispute was settled some 3
by mattbarrie 14y ago
Response from the freelancer:
Matt,
Thank you for alerting us of this situation. We have not been contacted by the client since the dispute was settled some 3 weeks ago, so all of this comes as a complete surprise.
We worked with this client for over 2 months. As is the standard practice, development initially took place on one of our test servers. Once the plugin was complete the client tested and approved the work, then gave us permission to integrate on his site. Integration was met with a number of conflicts due to previous customizations on the client's site. These are outlined in the PM history for the project. We then moved back to our test server to attempt integration (using the client's site backbone). After tireless work weeding through the conflicts we were able to achieve a workable solution. The client then tested and approved the work done, even saying "it's very close". A few days later the dispute was filed and we have not heard from the client since its resolution.
The hacking is an absurd and unfair allegation. The client has posted the same work/project on multiple sites since the dispute resolution, and very well could have done so prior to hiring us. It's very possible that any number of "coders/developers" out there have access to the client's site. A company can't achieve 406 perfect reviews over the course of many years of work without being supremely professional and conscientious.
We hope this gives you a clearer understanding of the background to the situation.
Cheers,
Nova Studios
- mudil 14y agoMatt, He forgot to mention that he crashed our blog for 3 days while working on it, left it dead, and we had to restore it from a week-old database. Then we forced him to move the development to a separate server. Then we didn't trust him. All these details are also in PM. He also forgot to mention that he has tons of negative reviews, and his score is 4.2 in the last 12 months, hardly a perfect score. But as I said before, I cannot care about the developer, time lost or even the money. You are the CEO, and you refuse to answer a perfectly legitimate complaint. Freelancer.com does not provide protections to users like me. I was left without the deliverables, without the money, and without an opportunity to leave a feedback. The project that I started and paid for was closed by a person I was confronting! What kind of a fucked up system is that? Michael