3 ms·
Matt, I've been dealing with your customer service since January 17th (see a pdf mentioned in the post or check ticket #SED-989-67810 in your support). Your s
by mudil 14y ago
Matt,
I've been dealing with your customer service since January 17th (see a pdf mentioned in the post or check ticket #SED-989-67810 in your support).
Your system is indeed prone to abuse. All I wanted is to file a feedback. And after paying >$1000, not getting anything back, my project was closed by a developer, and I can't even leave a feedback! So, what kind of protections do I get?
- mattbarrie 14y agoSince you want to resolve this in public this is the reply I just sent to your email: Michael 1) You should not have released the funds at all until the entire website was delivered 2) The freelancer has 406 feedbacks, someone with that many feedbacks can't get there without delivering really good work so I would like to talk to them about what has gone wrong 3) You can always log an incomplete report which is very damaging to their reputation 4) I have refunded all your fees ($29) 5) You still have $100 in an outgoing milestone payment you can log a dispute for Regards Matt
- mudil 14y agoMatt, This isn't about the developer. It is about Freelancer.com. How is it possible that project that I initiated and paid for, gets cancelled by the developer, and I can't even leave a feedback?