Larger projects like GNOME and Mozilla are developing communities of bug triagers to help with exactly this problem! For example: https://wiki.mozilla.org/Bugm

Larger projects like GNOME and Mozilla are developing communities of bug triagers to help with exactly this problem! For example: https://wiki.mozilla.org/Bugmasters https://wiki.mozilla.org/Bugmasters https://live.gnome.org/Bugsquad https://live.gnome.org/Bugsquad http://www.mediawiki.org/wiki/Bug_management/Triage http://www.mediawiki.org/wiki/Bug_management/Triage So adopting a little bit of a big project, and watching its bugs come in to help triage them, is going to be helpful for this increased ratio of consumer users to producer users.