In my experience dealing with a similar bug (see my other post in the thread), the vendors will immediately assume it's not their problem. They spent a long ti

In my experience dealing with a similar bug (see my other post in the thread), the vendors will immediately assume it's not their problem. They spent a long time "showing" us that a different version of the Linux kernel didn't exhibit the problem so it must be a Linux kernel bug. Turned out the different version just sent data differently so it didn't trigger the same bug with the same data. Other data would have triggered it. I wouldn't be surprised if the majority of "bugs" they receive reports on turn out to not be bugs in their hardware. There's probably parallels with the reports of compiler bugs, most end up not being bugs in the compiler. The unfortunate truth is that responsibility of proving it's the vendors bug falls on the customer. I had to write a proof-of-concept "exploit" to show the problem was with their hardware, effectively troubleshooting most of the problem for them.