Perhaps that explains why Google and other companies obsessed about hiring "the best of the best" seem to struggle getting the basic stuff done. The "A players"

Perhaps that explains why Google and other companies obsessed about hiring "the best of the best" seem to struggle getting the basic stuff done. The "A players" only want to work on the interesting stuff and nobody is interested in doing the "grunt work" and giving the users what they actually want. For instance Google Docs still doesn't have decent table editing, header/footer handling or heading numbering, but for some reason they gave all kinds of useless stuff higher priority over the stuff that the users actually need. For instance automatic OCR + translation for scanned PDF docs somehow doesn't seem like the most useful feature for a word processor that is still missing much of the basic functionality.