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There's one piece that's missing: production support. Now Tesla is entering a phase where they will have perhaps tens of thousands of heavy, battery-powered pi

There's one piece that's missing: production support. Now Tesla is entering a phase where they will have perhaps tens of thousands of heavy, battery-powered pieces of transportation hardware deployed, and user support might be a bitch. Nobody's done this before. Ever. Don't get me wrong. They have done a tremendously fine job so far, but they are nowhere near out of the woods yet, as I'm sure Musk knows. Here's wishing them the best of luck through the hump over the next five years or so. (Interesting how with startups you do one impossible thing only to be given another, and another. Each time it's like "And now comes the really tough part...")

danboarder 14y ago
Tesla needs to empower a network of traditional mechanics and service stations who can run diagnostics and do basic maintenance on these cars. Imagine a sign on auto service centers that says "TESLA Serviced Here" or something similar. This would build public awareness and confidence and create an entire new class of Tesla advocates.
- Shivetya 14y ago
  (disclosure : I work for a major aftermarket parts distributor) by law Tesla won't be able to exclude them but from what I have read they seem to think they can change all facets of current automobile marketing and support. However laws prevent traditional auto manufacturers from requiring buyers to only obtain service from the dealers. I do not see how Tesla is going to circumvent that nor do I believe they should. As for the article's premise, I don't see the genius. I simply see it as a requirement to break into the market. I also do not think battery powered cars will be the end all, the major automakers are going down many different paths, Tesla is betting the farm on one. Plus, 400 hundred cars a day? Its going to be a long long time at that pace before they have any noticeable effect. Before then someone is going to craft an environmental impact law to make these battery powered cars more expensive.
deleted 14y ago
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danboarder 14y ago

Tesla needs to empower a network of traditional mechanics and service stations who can run diagnostics and do basic maintenance on these cars. Imagine a sign on auto service centers that says "TESLA Serviced Here" or something similar. This would build public awareness and confidence and create an entire new class of Tesla advocates.

Shivetya 14y ago
(disclosure : I work for a major aftermarket parts distributor) by law Tesla won't be able to exclude them but from what I have read they seem to think they can change all facets of current automobile marketing and support. However laws prevent traditional auto manufacturers from requiring buyers to only obtain service from the dealers. I do not see how Tesla is going to circumvent that nor do I believe they should. As for the article's premise, I don't see the genius. I simply see it as a requirement to break into the market. I also do not think battery powered cars will be the end all, the major automakers are going down many different paths, Tesla is betting the farm on one. Plus, 400 hundred cars a day? Its going to be a long long time at that pace before they have any noticeable effect. Before then someone is going to craft an environmental impact law to make these battery powered cars more expensive.

deleted 14y ago

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