4 ms·
Oh yeah, I got so annoyed with them. They sent me an email saying that they were able to offer reduced rates. I decided to follow up and they offered $80/mo wh
by cmer 14y ago
Oh yeah, I got so annoyed with them.
They sent me an email saying that they were able to offer reduced rates. I decided to follow up and they offered $80/mo which was still expensive but less than the ticket price. I said I'd subscribe at that price but had to wait because we were having an issue with their gem when used with Turbolinks.
Regardless, they switched my account to the paid plan right away. I then got at least one email a day asking me to put in my credit card number, despite the issue with Turbolinks. They were so damn annoying trying to get my credit card number that I told them to forget it, to revert my account back to the free plan and that I'll revisit once they fixed the issue and we had more time to deal with it. That's when the had the audacity to say that I needed to pay a 3 month penalty since I was canceling a yearly agreement. Something I never agreed to in the first place. They didn't charge me the penalty in the end but just mentioning it was ridiculous.
I totally lost faith in that company. The product is good to great, but their pushy sales tactics are borderline disgusting.