You're not being callous at all. There are some companies that are known to frequently mistreat customers and have harmful policies. Any halfway savvy user (whi

You're not being callous at all. There are some companies that are known to frequently mistreat customers and have harmful policies. Any halfway savvy user (which OP appears to be) should know this and it's unfortunate when they get burned. It's even more unfortunate when a less technically literate person gets screwed by GoDaddy. Having said this, I'm super happy OP wrote this. We should not forget that yesterday's GoDaddy is the same as today's GoDaddy. I really feel for OP, and I know how it's easy to feel as though bad stuff only happens to other people, but my hope is that posts like this will continue and the beast will starve. I suspect that GoDaddy will begin to employ the same tactics Nigerian scammers do in order to weed out the savvy customers with blogs, and will try to ensnare technically illiterate people with credit cards.