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I had the same thing happen - I tried to turn off auto-renew by deleting my payment details and somehow managed (through godaddy's misleading interface) to canc
by newhouseb 14y ago
I had the same thing happen - I tried to turn off auto-renew by deleting my payment details and somehow managed (through godaddy's misleading interface) to cancel all of my domains effective immediately. I lost something like 30 domains in the process and support refused to re-instate them for anything less than something like $3000.
This is old news, but you shouldn't be giving these guys your money.
- azifali 14y agoWow..never realized that this actually happens. How come no one has dragged them to court on this? Deleting credit card != waiving off the service that has been paid in advance for the next year(s).
- fakeer 14y agoYou can be the first to drag to the courts. By the way, what's the current status? Any improvement? Or did they restore your domain back to you?
- newhouseb 14y agoIf I recall correctly (although this was a couple years ago, my memory has faded) I think when you deleted a card it took you to a list of domains to configure for auto renew and it wasn't clear if you were canceling auto-renew (now that you had no billing info) or if you were canceling the domains entirely. For added confusion, clicking a button when anything was checked didn't do anything immediately (because of some background DB batching) and so as a normal user you would assume that things weren't sticking and you would click another button to see if it worked... by the time the UI refreshed, you had killed all your domains.