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Brilliant if you can do this, our company could never enforce this. Email is the last line in defence in a "he said, she said" situation where we need proof of
by chrislomax 14y ago
Brilliant if you can do this, our company could never enforce this. Email is the last line in defence in a "he said, she said" situation where we need proof of changes in a project.
Picking up the phone is great and making notes but notes are not proof that something has changed. I ask all clients to confirm a phone conversation in email
- jschuur 14y agoThis is dead on. It's not just a defense when someone changes their mind later on, it's an action item summary that clarifies what was actually agreed upon vs. what you were just thinking out loud about. Every conversation is a mix of 'what if we did this...' and 'right, let's do this first then...'. An email makes it crystal clear for people after a call.