"It seems I was fired not because Applebee’s was represented poorly..." Actually, that is probably why she was fired. Saying something publicly about a custome

"It seems I was fired not because Applebee’s was represented poorly..." Actually, that is probably why she was fired. Saying something publicly about a customer, especially in a way that could look bad for the customer, does not reflect well on the restaurant. If you interact with customers, it's your job at risk. The customer is sometimes, but often not, risking much by being rude in one way or another. Is it fair? Maybe not. But that's unlikely to be a productive discussion.