"I'm convinced that the real money comes from designing good systems." This is also the thesis of "The E-Myth Revisited" by Michael E. Gerber, which I'd recomm

"I'm convinced that the real money comes from designing good systems." This is also the thesis of "The E-Myth Revisited" by Michael E. Gerber, which I'd recommend given the above comment. It's an easy read that talks about developing systems not just for profit, but also in a way that is ethically sound to both you and your employees and your customers. The book speaks mostly about small retail franchices (an example of a hotel is also given), but it is easily applicable to other areas.