" she panicked and tried to remove the battery by prying open the back of the iPhone. As she did so, the battery, she says, was “in the process of melting and o

" she panicked and tried to remove the battery by prying open the back of the iPhone. As she did so, the battery, she says, was “in the process of melting and oozing liquid (acid). ” You can't "pry out" the back cover on the iPhone 4S. It requires a specific pentalobe screwdriver which is not your garden variety Philips or torx one. It's very easily doable wih the right tool but I doubt she had it with her while her phone was "burning" lying around on her table. She probably did something to cause it to burn up and is probably looking to get a free replacement by claiming "spontaneous combustion". There's an army of bloggers to assist with these endeavours.