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Quality is Dead #2: The Quality Creation Myth
- johnm 18y agoI particularly like the shifting of focus onto the notion of relationships. If I may, I'd also point out that qualities such as "quality", the values embodied by practices, and the evolving nature of relationships over time all come down to intent. Amongst other things, without a clean connection to intent those other things devolve into static, abstract notionals devoid of life.