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I spent about 60 minutes on the phone with them today and they didn't back down (they'll take it off if I use a dumb phone, but they'll still charge me for this
by joelrunyon 14y ago
I spent about 60 minutes on the phone with them today and they didn't back down (they'll take it off if I use a dumb phone, but they'll still charge me for this month).
I'll try your line of thought. Thanks.
- fairramone 14y agoJust hang up and dial back. Do this a few times and you'll find an agent who can help. I imagine this auto plan thing is to avoid massive per minute charges they would normally charge
- Harkins 14y agoChargeback. Your credit card company takes a dim view of people who try to bill you for things you haven't ordered.
- chris_wot 14y agoBe careful about that. If you chargeback and the large company fights back, you could be in a world of pain with the phone company AND the credit card company!
- rapala 14y agoHave you red your original contract? Is this something covered in it?