Personally, I have to disagree with their reasoning. No, I will often not use their service from my phone, but what if I'm surfing on the bus and want to look a

Personally, I have to disagree with their reasoning. No, I will often not use their service from my phone, but what if I'm surfing on the bus and want to look at their pricing or features? On my iPhone, which has a relatively small screen, I'd be almost out of luck. I would either have to hope Safari Reader or Pocket could pick out the text, or deal with scrolling back and forth. Normally, I'd just leave and likely forget about their service. Which is kind of why I decided to use responsive design completely on ThreeBar (https://threebar.net https://threebar.net). In fact, not only are the static pages responsive, but the entire administration dashboard is responsive as well, so users of the service can actually manage their entire account on their phones if they wish. Often, I want to check analytics from my phone, and with this design I can do that. In contrast, my original prototype design was not responsive. It made the site impossible to show off on my phone to anyone who was curious, and there was no easy way to read the text. It isn't perfect on mobile, but it does give a slightly better experience when just casually surfing, and it's worth it to me-- even if it only affects 2%.