Here is a partial screen capture: http://i.imgur.com/R5gs8HC.png http://i.imgur.com/R5gs8HC.png Unfortunately, it's missing some of the newer (and frankly, ign

Here is a partial screen capture: http://i.imgur.com/R5gs8HC.png http://i.imgur.com/R5gs8HC.png Unfortunately, it's missing some of the newer (and frankly, ignorant and cavalier) replies from the tech support guy.