You are describing more of a receptionist/secretary type job. The secretary job that was common for a few decades and now rarely exists was essentially replaced

You are describing more of a receptionist/secretary type job. The secretary job that was common for a few decades and now rarely exists was essentially replaced by the PC. The required skills were things like typing, taking dictation, shorthand, filing systems. That was back when inbox was next to outbox and sat on a desk.