I've been using Zencoder for a little over a year now and it's been a great experience. We're definitely not one of your larger customers, paying about $100-$12

I've been using Zencoder for a little over a year now and it's been a great experience. We're definitely not one of your larger customers, paying about $100-$120 a month (and rising) on HD transcoding jobs. At our level, switching to AWS would reduce our per minute cost from $0.08 (HD costing 2x normal minutes) to $0.03 (62.5% cheaper). So our $120 bill would go down to $45. As a small startup, every $1 makes a difference and the price discrepancy will only increase as our usage increases. I'm curious if you're concerned about erosion of your low-volume customer base eventually leading lost revenue from future high-volume customers.