This is how sales has changed drastically over the past 10-15 years. Before, high pressure sales and using hard closing techniques have been replaced by a more

This is how sales has changed drastically over the past 10-15 years. Before, high pressure sales and using hard closing techniques have been replaced by a more "consultative" approach. IT's a more humanistic approach to selling your company wares. Because of this, listening, or the appearance of listening has become the new training tool for salespeople. As such, using an extroverted or introverted label doesn't really apply.