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one could argue that the UK and Ireland are Europe, but I fully agree - the Commonwealth countries are second best. don't underestimate timezones though. UK has
by pinaceae 14y ago
one could argue that the UK and Ireland are Europe, but I fully agree - the Commonwealth countries are second best. don't underestimate timezones though. UK has a way better fit than Australia when it comes to covering US and Europe.
- jacques_chester 14y agoOh timezones are crazy. I'm literally on the other side of the planet from the US east coast. I'm working on a niche business tool at the moment and it's at the back of my mind that upon moving into the middle tier, I'll need to think about having someone in the USA simply to act as level 1 support. That said, Patrick McKenzie of patio11 fame pointed out that he's using a virtual assistant service to fill that role. That might be my first port of call. /sorta-kinda-maserati-problem
- davedx 14y agoI've had a couple of jobs at places in Europe / the UK who basically had a tiny sales office in the US. One of them was a small business of only around 15 employees total, and they still had a sales guy in LA or NYC. I guess it would be the same with support. The only job I've worked in a tech support role in, only had enterprise customers in Europe.