The xbox hardware is notoriously flaky - both the console and the controllers break regularly and have to be replaced. Unlike the PC, it is not easy to open up

The xbox hardware is notoriously flaky - both the console and the controllers break regularly and have to be replaced. Unlike the PC, it is not easy to open up and fix - you need a veritable constellation of star keys and various other tools and special training. If the xbox hardware was as robust as the casing there would be no problem at all.