4 ms·

>The way support in India use American names and try to fake Texan or Australian accents sometimes makes me think they do not have much cultural pride (when the

by tsotha 14y ago

>The way support in India use American names and try to fake Texan or Australian accents sometimes makes me think they do not have much cultural pride (when they should). It doesn't have anything to do with pride. They make more money if they sound local to their customers.

ck2 14y ago
Yikes so I might be costing them their job or demerits or something when I try to call them out on it. Didn't mean to do that.
- khet 14y ago
  Don't worry, the accents will get better ;)
- tsotha 14y ago
  I doubt you got anyone in trouble. But the companies that run call centers have classes in which their employees are trained to speak in the accent you hear. None of this is happening by accident.