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Ask, ask, ask. I used to struggle with asking for help. I'd ponder over something way too long when the person sitting next to me could tell me in 2 seconds. H
by helen842000 14y ago
Ask, ask, ask. I used to struggle with asking for help. I'd ponder over something way too long when the person sitting next to me could tell me in 2 seconds.
Here are some points that helped me and may help you :-
1) Every time you think of a question, write it down. If it's not the right time to ask now - when it is, you'll have them to hand.
2) If you're stuck with something consider where are the places you'll likely find help on it. When you go to ask a colleague, point out that you've tried here, here & here but still aren't sure and could they point you in the right direction. There's a big difference between helping you out and thinking for you. Ensure that with each problem you're taking a few investigative steps of your own.
3) Ask people to draw diagrams for you. Ask people in general conversation the same questions and compare their answers. Some people explain things in really awesome ways & some don't. Some have just 'lived' it that long it's second nature.
4) Keep organised documentation. When I'd learn a new process, I'd write it up & keep it in my file. It calms the feeling over overwhelm knowing that you are building your own backup. Also some tasks only need to be done every few weeks so there's limited opportunity to practice and notes from your first go will be very welcome.
5) Be enthusiastic and ask to sit in on conversations or discussions where possible.
6) Don't ever ever be afraid of asking someone to clarify something. It can be intimidating in a bigger company to say "could you just run that by me again" or "how do you spell that?" but it can save a lot of misunderstanding down the line - Terminology is key to be able to look up information at a later date.
Hope your internship goes well for you!