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>...offering the flagship Nexus One smartphone online and unlocked. That experiment lasted only about six months, after Google struggled to cope with customer s
by tnuc 14y ago
>...offering the flagship Nexus One smartphone online and unlocked. That experiment lasted only about six months, after Google struggled to cope with customer service requests and learned that U.S. consumers are apparently happier paying a significant markup for a device over two years than a smaller sum upfront.
Google learnt what? Then why is the Nexus 4 sold out?
- ryanhuff 14y agoWe know that there are more people willing to pay between $300 and $350 than Google/LG produced. We just don't know how many phones Google/LG has produced. If the supply of Nexus 4's were anywhere similar to the number of Samsung Galaxy S2's or S3's, then I would strongly agree with you.
- bitwize 14y agoBecause unlocked and unsubsidized it cost not that much more than prior phones of its quality cost subsidized. It hit the "magic window of what people are willing to pay for a smartphone", which previous smartphones (Apple and Android) could only reach with a subsidy.
- alanctgardner2 14y agoThe Nexus 4 was a huge disaster, but it did prove that people are very interested in a no-carrier subsidy device at those prices. Whether Google is willing to get it's act together and provide decent customer service is another matter.