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If they could "explain to you how to solve the problem or what went wrong" then they wouldn't need to show a vague error message. They'd just fix the problem.
by wyday 18y ago
If they could "explain to you how to solve the problem or what went wrong" then they wouldn't need to show a vague error message. They'd just fix the problem.
- verdant 18y agoTypically, though, if the browser could display some kind of information on the nature of the error, this could give a savvy user something they could type into a search engine or ask an intelligent question about on a forum, which might help them fix whatever is causing their problem. This might not apply as much to the web, where the problem is likely a malfunctioning network connection, or a problem with the web server (or server side code). But it could help where the user is having a problem trying to accomplish something with an application which they will never be able to do until they change something on their end, or attempt it a different way.