> How does such a minor problem affecting only a fraction of Gmail users suddenly become Gmail's Second biggest problem? In my opinion the problem is this: the

> How does such a minor problem affecting only a fraction of Gmail users suddenly become Gmail's Second biggest problem? In my opinion the problem is this: the larger the mailbox or the more often you use Gmail, to higher are the odds of facing described problems. I.e. the heavy users have most problems. So there is the problem, it's just a matter of time until someone else solves it. When someone else solves it, it means those heavy users will migrate to this someone else. (Remember they were also the first who actually had any reasonable use-case in Gmail, that used to be advertised as Mailbox for messies/people with many mails.) The rest will just follow automatically, it's always like that. ;)