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Hey, I'm Namecheap's community manager and we've spoken to @blhack about this earlier (https://twitter.com/jonmarkgo/status/283995904699150337 https://twitter.c

by tamar 14y ago

Hey, I'm Namecheap's community manager and we've spoken to @blhack about this earlier (https://twitter.com/jonmarkgo/status/283995904699150337 https://twitter.com/jonmarkgo/status/283995904699150337). We are aware that our list is way out of date (it's been around for a long time). We plan to update this list. However, we've got a lot of items on our agenda and this is a process. As such, it can't happen overnight. We do appreciate your patience.

smartwater 14y ago
It shouldn't take months to fix what comes down to an array of keywords or a regular expression. This is the equivalent of a pile of dishes sitting in the sink and you know it will take only 15 minutes to do them, but instead you just let them sit there.
- tamar 14y ago
  While we understand that it could take 15 minutes for one person to do, please note that we have a LOT of items on our to-do list, and this requires involvement from many teams (multiple folks and teams need to discuss and review the list, we need to escalate to our developers, etc). In the past few months alone, we've added a bunch of new TLDs. We included autorenew on domain services. We added a new Onepager web hosting service. We created this EFF fundraising effort. We created the best SSL reseller plan out there. And there's more. We've been busy. Further, we're working on features that many of you have requested -- and are hoping to roll those out this year. There are a lot of items on our agenda. This, too, is on our agenda. It will happen. It just won't happen overnight. I realize I'd be thinking along the same lines as you if I were you, smartwater, but Namecheap is a company. It's not a one person entity. Therefore, again, this is a process. More than one person is involved in this process and it is planned.
- greyboy 14y ago
  I don't know, maybe this isn't someone's hobby website. If I had to make a change like that where we work, it'd have to go through a few layers of QA testing/approval before going live. It might actually take a little effort and time. We don't know what's involved.
  - tamar 14y ago
    Thanks greyboy, exactly what I said here: http://news.ycombinator.com/item?id=5109432 http://news.ycombinator.com/item?id=5109432
daemon13 14y ago
Ditching corporate speak, what you probably want to say is that this is not your priority. What are your priorities?
- Diamons 14y ago
  I read that in perfectly fine English. That's not corporate speak, it's a guy doing his job taking extra time out of his day to inform disgruntled users on a forum in some corner of the internet.
  - tamar 14y ago
    A girl, really. ;) Thanks.

by tamar 14y ago

smartwater 14y ago

It shouldn't take months to fix what comes down to an array of keywords or a regular expression. This is the equivalent of a pile of dishes sitting in the sink and you know it will take only 15 minutes to do them, but instead you just let them sit there.

tamar 14y ago
While we understand that it could take 15 minutes for one person to do, please note that we have a LOT of items on our to-do list, and this requires involvement from many teams (multiple folks and teams need to discuss and review the list, we need to escalate to our developers, etc). In the past few months alone, we've added a bunch of new TLDs. We included autorenew on domain services. We added a new Onepager web hosting service. We created this EFF fundraising effort. We created the best SSL reseller plan out there. And there's more. We've been busy. Further, we're working on features that many of you have requested -- and are hoping to roll those out this year. There are a lot of items on our agenda. This, too, is on our agenda. It will happen. It just won't happen overnight. I realize I'd be thinking along the same lines as you if I were you, smartwater, but Namecheap is a company. It's not a one person entity. Therefore, again, this is a process. More than one person is involved in this process and it is planned.
greyboy 14y ago
I don't know, maybe this isn't someone's hobby website. If I had to make a change like that where we work, it'd have to go through a few layers of QA testing/approval before going live. It might actually take a little effort and time. We don't know what's involved.
- tamar 14y ago
  Thanks greyboy, exactly what I said here: http://news.ycombinator.com/item?id=5109432 http://news.ycombinator.com/item?id=5109432

daemon13 14y ago

Ditching corporate speak, what you probably want to say is that this is not your priority. What are your priorities?

Diamons 14y ago
I read that in perfectly fine English. That's not corporate speak, it's a guy doing his job taking extra time out of his day to inform disgruntled users on a forum in some corner of the internet.
- tamar 14y ago
  A girl, really. ;) Thanks.