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Show HN: Contacts storage the way it should be done.
- tristanthomas 14y agoFounder here: started on Hacker News back in November (1) and now built. There's lots still to do though - all thoughts and comments welcome. You can email directly at hi@useadd.com as well. 1. http://news.ycombinator.com/item?id=4777826 http://news.ycombinator.com/item?id=4777826
- holgersindbaek 14y agoIt sounds cool, but I'm not really sure what it does?
- tristanthomas 14y agoHi Holger, OK, so Add is a replacement for your contacts syncing and storage (of Gmail/iCloud etc.) for people who care about their privacy and believe that paying for a product means you are the customer, not the user or worse, the product being sold. Does that make it clearer?
- DoubleMalt 14y agoI think your product is a step in the right direction. But contacts are such a private matter that I think it doesn't go far enough. People that don't trust Google are not likely to trust you. Contacts is something you want to / should have on a computer that is totally under your control. Given the low traffic and speed requirements, im my ideal world this world sit in a Raspberry PI like mini computer next to my router (or on my always on smartphone)
- testimoney 14y agoI have spend 5 minutes on your website, but I cannot figure out what would be the advantage of using this instead of Google Contacts. Here is also a few problems I find: 1) I love that my google contacts are in Gmail and Google Voice on my desktop. I don't think that if I use your service it will autocomplete my contacts in Google Voice for example. 2) Google will most likely still exist in 20 years, you? I'm not so sure. Do you have any advantages of using your service ? I do not care about more simple or secure, Google Contacts is simple and secure enough. Do you have any cool features, like for example synchronisation between accounts ? Me and my wife would love to have a group in Google Contacts called "Family", where if I add a person, or change a setting it would automatically update in her contacts.
- mikle 14y agoFirst of all I agree with gf - the site does a horrendous job in explaining what it is. Add screenshot, actual content. People aren't looking for "simple", "familiar", etc. We're looking for what problem does this solve me with my contacts. And oh I've got a few. First is that I contact people in different ways - phone, email, gtalk. I want it all unified in their card (Google does a meh job with this with their "linking" feature, but still misses obvious doubles). Not only that but I want a unified history - not a call log, not a message log. I want to see when I last contacted the person, not how. Secondly - reminders. People need to be contacted sometimes. I need to call my mom later today, email a future client in a few hours etc. Not only that but as a good son I want to call my mom every day, unless she already called me. This is easy to check and to implement and I have no idea how it not standard. There is an Israeli android app called "Assistive" which kinda helps with this but not really enough. It basically sets reminders for missed calls. This needs to be taken further. Just these two features will practically revolutionize the way I communicate with people, but I can keep on going on other things I want. You've chosen to do contact syncing which is a nice feature my phone already has for free.
- impostervt 14y agoThe "How it Works" page doesn't seem to actually explain how it works. I found the Export Guide to be more what I was expecting on the How it Works page. I was also expecting it to be a bit more seemless than it is. It appears that to sync, I have to manually export my contacts from each source and upload the file to you. Same for syncing. Also, having to use a third party paid tool to sync to Outlook isn't desirable.
- tristanthomas 14y agoHi impostervt, Yep, agree with you - we by no means are all the way there yet and there's still lots to do. Syncing is seamless, but at the moment you do need to export your current contacts and upload them to us. We are working on fixing that. Outlook is an issue because of its lack of support for CardDAV and is an issue I'm looking at as we would love to have better support or at least a free plugin. This is very much just the start. Thank you for your comments though.
- nekgrim 14y agoInline CSS :o But nice idea! "We are constantly working to improve Add and add useful and exciting features." Do you have a roadmap? (pure curiosity, I don't see what kind of feature you can add)
- tristanthomas 14y agoWe do have a roadmap - not with public dates, but items for the near term future include automatic exporting of your contacts from your current solution and better web management tools. The beauty of being a paid for solution is we can work to implement feature requests made by our customers rather than worrying about selling ads or finding a business model.
- napoleond 14y ago(I'm not affiliated with Add in any way.) It's nice that you looked at the source, and if you were a manager of an established site or app it would make sense to be concerned about inline CSS there because it's a maintainability nightmare, but frankly I'm sure these guys have other stuff to be working on. I will be the first to admit to dropping in some inline CSS on occasion, and if it helps get things out the door then I'm all for it.
- nekgrim 14y agoI'm for dropping in inline CSS for quick fixes too. But I didn't think using inline CSS everywhere was something people still do today. (To be honest, I looked at the source because the rendering was odd on my computer, and I wanted to know if it was my you-should-not-pass corporate firewall which was blocking something, or just a it-renders-better-on-chrome problem)
- mcherm 14y agoHere is my take on it. For me, it's either use something like Google Contacts, or use something like add. They both have several features: * Stores your contacts * Synchronize across multiple devices * Works on all my mobile devices as well as web (I'm giving add the benefit of the doubt here) * Respects my privacy (Google has a good reputation here) * Allows me to export my data Google contacts has several advantages out of the starting gate: * They are MUCH more likely to still be here in 5 years * They're free So if you want to beat Google contacts, you have to offer something they don't. Here are a few examples: * Better structures for additional data. Like tracking relationships so I can store an address or some notes for a family or married couple instead of typing it in only one of them. * Better tools for managing large numbers of contacts. * Automatic updates to addresses, phone, etc. (Fed from somewhere... where would that be?) * Automatic linking to external sources. (If it recognizes the name, propose a possible address for my friends, culled from other public or private databases.) Basically, in order to compete with big, reliable, and free you have to offer something special that the big guy doesn't. There is LOTS of space for innovation in contact storage, and I'm willing to pay $3/month for such a service. And ubiquitous access to that (even integrated into my phone OS) and a way to avoid lock-in (so I can move my data if I want) is the minimal level needed to play. Now you need to take it further before you can attract me as a customer.
- deleted 14y ago[deleted]
- tristanthomas 14y agoAgreed completely with most of your points - as I've already mentioned this is just the start and some of the things in the pipeline will easily surpass Google's relatively stagnant option. However, I don't think Google does respect your privacy [1] [2]. That is a massive issue and is becoming greater over time and is something Add was created to directly counter. Hopefully we can prove you wrong and still be here in 5 years - I want to build a sustainable and growing business, not a flash in the pan startup looking for a quick sale. 1. http://googleblog.blogspot.co.uk/2011/03/update-on-buzz.html http://googleblog.blogspot.co.uk/2011/03/update-on-buzz.html 2. http://blog.eset.com/2011/07/07/google-prepares-to-share-your-contacts-with-the-world…-again http://blog.eset.com/2011/07/07/google-prepares-to-share-you...
- troels 14y agoYou really need to iterate a bit over the design. It looks like a train wreck on my screen.
- pothibo 14y agoWhat a useful remark.
- troels 14y agoI assume you are being sarcastic? I believe it is useful information for the owner of the web site. Whether you like it or not, people make decisions based on seemingly irrational factors, such as the design of the web site. It is particularly regrettable in this case, as the main design idea of the site is fine, but there are some glaring errors in the implementation. It would be simple enough to fix and could make a big difference for the company.
- h2s 14y agoYou need to take the bare minimum ten seconds or so to go into some actual detail in order for a comment like that to be useful. This is why you also have a reply from the creator prompting you for further detail. If you're really busy, at least give some impression of your screen size. If you have more time, maybe link to a screenshot. Vague criticism alone is worthless though. Personally I'd say that the font weights are far too low on much of the text. Thin text is in vogue and often looks great, but it's a bit overdone in this example. The phrase "Address book storage you can trust" at the top practically bleeds into its own red background. The sentence below is less readable still. And the text in the two buttons below that isn't vertically centered at all. (http://i.imgur.com/U9N3hLo.png http://i.imgur.com/U9N3hLo.png)
- tristanthomas 14y agoThank you Henry. Much appreciated - check back in a few hours and hopefully it will be sorted.
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- dazzawazza 14y agobefore I would use a service like this I would need MY data to be encrypted on your servers so NO ONE but me can read it. Even you. I can't quickly/easily see if this is how the data is stored. There is no way I'm giving you my social graph even if you say you wont sell it or give it away. You might be bought or the government might ask for it. Looks good though, good luck.
- readme 14y agoYour data is already out there on the open Internet. I could probably find your blood type based off your HN account.
- beagle3 14y agoIf you can, please drop me an email with mine.
- readme 14y agoHonestly, I could. It'd probably require deception, though. Once I found your address or even your name I can grab a list of your suspected relatives. After that, I can find their phone numbers, and call them, and tell them you're in the hospital and in need of a blood transfusion or you'll die. They'll find me it very quickly. I used intellius to conduct a background check on someone the other day and for a few bucks I got all their public records, prior addresses, emails they used when they were in high school (mine too, apparently AOL and Yahoo sell your data to companies like intellius). Also, a fairly complete list of relatives, and contact info for them as well, neighbors too. While finding your blood type is definitely possible, I don't really have an interest in spying on you :)
- beagle3 14y agoThat's cool. Part of the reason I asked is that I haven't even disclosed my email, let alone name, on HN. re:family - my family is (unfortunately) well aware of aware that this would be a scam, having spent too much time with health services. Also, the fact that I wasn't raised in the US puts me at a distinct advantage here :) But your point is well taken: some intellius&friends, some social engineering, and you get what you want.
- lifeisstillgood 14y agoI am desperate for a good contacts solution Your page does nothing to focus on my pain or tell me how you can fix it I (and I am guessing My pain is pretty common) want 1. The same contact list on my email, Skype, mobile 2. That's it Tell me how you solve that - iPhone and android integration, outlook and gmail will capture what 75% of the market? I will leap through fire if you can then give me reports on who I talked to, who I skyped and rang and emailed Nd for how long. But really I do not know what you do, what of my problems you solve and how you do it - even after glancing at the how page. Sorry for the Downer but there is a big market out there with pretty simple requirements.
- tristanthomas 14y agoHi lifeisstillgood, We obviously haven't made it clear enough on our site. 1. I would need to know a bit more about your setup - but if you are on a Mac, we have integration with your email, the Skype app and syncing to iPhone/Android. If you are on Windows, then it's a bit more complicated and depends on what you use. Drop me an email at hi@useadd.com if you want with your setup and I'll see if it will work, now or in the future. Regards
- lifeisstillgood 14y ago> We obviously haven't made it clear enough on our site. I was just letting you know. :-) Just a small point but your site stuck me as making fatal marketing mistake #1 - it was talking about you not about me. not Mac, FreeBSD. But thinking of moving to Ubuntu for simplicity.
- tristanthomas 14y agoYou should be able to get your contacts into Evolution or any other software that supports CardDAV. We will try and get some instructions up this week - check back on http://useadd.com/guides/connect http://useadd.com/guides/connect later Thank you for the comments, really appreciated.
- lifeisstillgood 14y agoI am desperate for a good contacts solution Your page does nothing to focus on my pain or tell me how you can fix it I (and I am guessing My pain is pretty common) want 1. The same contact list on my email, Skype, mobile 2. That's it Tell me how you solve that - iPhone and android integration, outlook and gmail will capture what 75% of the market? I will leap through fire if you can then give me reports on who I talked to, who I skyped and rang and emailed Nd for how long. But really I do not know what you do, what of my problems you solve and how you do it - even after glancing at the how page. Sorry for the Downer but there is a big market out there with pretty simple requirements.
- jordn 14y agoNitpicking, but technically the $30/year membership is saving 16.7% on the $3/month membership and not 20%.
- jasonvolpe 14y agoI was really hoping this had to do with the lenses in my eyes.
- tristanthomas 14y agoSorry :)
- pieter 14y agoWith $3 / month, $30 / year isn't 20% off, it's 16⅔% off.
- tristanthomas 14y agoDoh.
- FreshCode 14y agoRaleway Thin is a terrible reading font. Consider using it for large headings only and sticking to Helvetica for paragraphs.
- thomseddon 14y agoStrongly Agree
- jahewson 14y agoI second that. Try it in portrait on an iPad.
- calebl 14y agoThis is probably repetitive with some of the other comments, but I'd absolutely be willing to pay $3/mo for a service that will do the following: 1) Most importantly, de-dupe contacts on all devices. Get VERY good at fuzzy matching algorithms, they can't possibly be too hard. I have an iPhone that for no obvious reason to me, has 8 different versions of a single contact, despite having near-exact replicas of the contact's data. I want a 1:1 match of people:contacts. Even a basic flow wherein you say "Here's all the contacts we're merging... uncheck any you think we messed up" would be hugely useful on all devices. But for this, you need to be able to write/delete contacts.. no idea if that's possible in an Apple world. I'm staggered that no one is doing this today (that I know of). 2) Import from all normal places where people store contacts (Facebook, Google, Yahoo, ICQ, Twitter, AOL Messenger, LinkedIn, Myspace, iCloud/Apple, Exchange, Linux datastores, etc... this obviously takes time). 3) Once you've imported, provide re-export / de-duping for all sources (in other words, after you've gone through and classified my contacts, allow me to say "Sync all that information back into Google contacts, Plaxo, etc."). 4) Really ideally, don't store the raw data on your servers, only store it encrypted so that you can't answer government requests. This requirement conflicts with your ability to get raw data to feed those fuzzy algorithms, though, so it'd probably have to get dropped, I'm guessing. 5) If you want to increase your viral coefficient dramatically, start building identity profiles of people based off of publicly-available information on the Net, and offer it to people who already have that person as a contact. Increased stalking capabilities are always popular (if evil). 6) Export not just to services, but to any popular data formats (Sounds like you have CardDav taken care of, but even just raw XML exports, CSV exports, tab-delimited exports, exports of just address data or phone numbers or names, etc.) 7) Allow an option whereby a user can have a personal profile, and when that user's contact info changes, notify anyone connected that their contact info has changed. (Probably not that important until you get to Facebook scale) 8) Allow for groupings, and allow a person to be in multiple groupings (while still understanding that that person is the same person). Start with some basics (Family, Friends, Co-workers), and import say Exchange contacts into Co-workers by default). Also, sync groupings with external services on demand. There's probably more, but even just solving #1 would be a huge deal.