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Why should people wait? If they're automated wouldn't they also take orders from mobile devices? If those devices provided GPS location and if local traffic sen
by forgotAgain 14y ago
Why should people wait? If they're automated wouldn't they also take orders from mobile devices? If those devices provided GPS location and if local traffic sensors gave road conditions then the food would be ready just as the customer arrived.
- SoftwareMaven 14y agoYou've significantly upped the investment cost, which will make the burgers more expensive. Wouldn't it be better to have them be the same (more expensive) price, though a bit slower, and pocket the difference? To automate everything and have it hot and ready is a really hard challenge. Fries take about four minutes to cook. A burger between one and three. While you can compute an average car order, any given set of cars will order significantly different amounts of food. Get it wrong and you are forcing people to wait (what we are trying to get away from) or wasting food (bumping up costs). This optimization was the thing McDonalds spent the most time optimizing when I worked there years and years and years ago. On the other hand, I'd be happy with waiting if I could input my order and I knew my order would be correct.