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I haven't bought a Dell PC since 2000. It was a piece of junk. Their support was also junk. I'm curious if this has changed in the past decade. Anyone bought a

by jbail 14y ago

I haven't bought a Dell PC since 2000. It was a piece of junk. Their support was also junk. I'm curious if this has changed in the past decade. Anyone bought a Dell recently that wants to weigh in? EDIT: Guess not (which isn't too surprising)

to3m 14y ago
It's hardly scientific, but both my parents have Dell laptops, and they seem happy enough with them. I'm not a big fan of the plastic construction, having been spoiled by my metal Macbook, but they seem solid enough, and apparently there's always some special offer of one kind or another to take advantage of, so the prices can be very reasonable. And my old employer bought dell desktops. I guess they had some bulk deal or something. They always seemed basically fine, and felt pretty solidly put together - I wouldn't have wanted mine to fall on my foot. Some of the staff had dell laptops, and nobody seemed to have much to say about them one way or the other. Which is probably exactly what you want, really... I can't speak for older Dell stuff, nor for anybody else's experience, but I've seen no evidence that their computers are worth avoiding.
thetrb 14y ago
The newer products are actually pretty good: XPS 12, XPS 27, they announced the XPS 13 with a 1080p screen, and so on... However, I think they had some problems before that and this might be one of the reasons why they're in a pretty bad shape right now (the other big reason being the iPad, tablets in general, Android, etc. of course).
nikster 14y ago
Dell customer service was awesome, then turned awful in 2000 or so when Dell left the company. I dont know how it is now but I imagine better again? Dells entire value was solid computers + great service, thats how they got big. These days I suppose everybody makes pretty good quality hardware. Having said that my last PC purchase was in 2005. All Mac since then.

by jbail 14y ago

to3m 14y ago

It's hardly scientific, but both my parents have Dell laptops, and they seem happy enough with them. I'm not a big fan of the plastic construction, having been spoiled by my metal Macbook, but they seem solid enough, and apparently there's always some special offer of one kind or another to take advantage of, so the prices can be very reasonable. And my old employer bought dell desktops. I guess they had some bulk deal or something. They always seemed basically fine, and felt pretty solidly put together - I wouldn't have wanted mine to fall on my foot. Some of the staff had dell laptops, and nobody seemed to have much to say about them one way or the other. Which is probably exactly what you want, really... I can't speak for older Dell stuff, nor for anybody else's experience, but I've seen no evidence that their computers are worth avoiding.

thetrb 14y ago

The newer products are actually pretty good: XPS 12, XPS 27, they announced the XPS 13 with a 1080p screen, and so on... However, I think they had some problems before that and this might be one of the reasons why they're in a pretty bad shape right now (the other big reason being the iPad, tablets in general, Android, etc. of course).

nikster 14y ago

Dell customer service was awesome, then turned awful in 2000 or so when Dell left the company. I dont know how it is now but I imagine better again? Dells entire value was solid computers + great service, thats how they got big. These days I suppose everybody makes pretty good quality hardware. Having said that my last PC purchase was in 2005. All Mac since then.