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> I've found that I really really hate making urgent requests to other teams For me what ended up working by far the best is to always and for every request tr
by mtrimpe 14y ago
> I've found that I really really hate making urgent requests to other teams
For me what ended up working by far the best is to always and for every request try to:
1) Give an honest summary of the negative consequences of your request being delayed/ignored
2) Ask for an honest summary of the negative consequences of your request being honored.
3) Continue calibrating the relative importance until the higher priority task is obvious for both parties.
At first you might get run over a few times but if you don't accept politics (also not your own!) to enter the equation and consistently do this eventually people will be very accepting and these request can be made very efficiently.
- dstorrs 14y agoWhat you're talking about is a great example of good-faith communication. Unfortunately, it relies on both parties dealing in good faith, and I've had too much experience with people who won't do that -- they won't give an honest assessment of what happens if their request isn't met. I wish I knew how to handle that.
- mtrimpe 14y agoIn this case you should trust but verify: ask the person to detail his sources (he is making the request on behalf of someone after all) and approach them directly to get a better picture of the situation. If his sources are outside of the company or also not truthful then I'd also be at a loss :)