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I've been taking payments with PayPal for 13 years this June. I feel exactly the same. Not only has their service and support always been excellent for me, they

I've been taking payments with PayPal for 13 years this June. I feel exactly the same. Not only has their service and support always been excellent for me, they're by far the most economical option, at first glance (the effective transaction rate is lower than any other 3rd party processor, or the 3 traditional merchant account providers I've used), and on closer scrutiny (the fraud screening and dispute resolution mean I keep more of the money I get paid through PayPal than by credit card directly).

coderdude 14y ago
That's a lot longer than I've been using them so it's good to hear that I've backed the right horse. The reduced fees for volume processing can save you a decent amount of money over time (2.2% vs. 2.9%). I also like that I'm not restricted to only PayPal users but can also accept credit card and eCheck payments as well.
ROFISH 14y ago
I agree with this sentiment for having over 4 years of heavy use. They have plenty of things that need updating (slow history, API sucks), but at least I get great support if I have trouble and need to call. The 2.2% fees aren't bad; not a great rate either, but it's keeping me from moving to Stripe, which has worse fees. Note that I have a traditional ecommerce store who sells real physical items.