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Hey omer - I'm Namecheap's community manager and just want to clarify some things: I investigated this as soon as it was brought to our attention a few weeks a
by tamar 14y ago
Hey omer - I'm Namecheap's community manager and just want to clarify some things:
I investigated this as soon as it was brought to our attention a few weeks ago. First, this is NOT Namecheap's control panel. This is Kayako, our support system, and only is created when one does not have a Namecheap account. Therefore, your account data on Namecheap is completely secure.
Second, as soon as we were alerted to this being an issue, I brought it to Kayako's attention. They replied and told us that the information is stored in a hash.
More info in these tweets:
https://twitter.com/Kayako/status/288304914151661568 https://twitter.com/Kayako/status/288304914151661568
https://twitter.com/Kayako/status/288305161737220096 https://twitter.com/Kayako/status/288305161737220096
https://twitter.com/Kayako/status/288306260644880384 https://twitter.com/Kayako/status/288306260644880384
We value customer privacy and security and hope that Kayako will resolve this as soon as possible.