* What about a culture where people end up feeling entitled to ask for everything? Should I accept abuses? I don't see anything wrong in people being entitled

* What about a culture where people end up feeling entitled to ask for everything? Should I accept abuses? I don't see anything wrong in people being entitled to ask for everything but they shouldn't feel entitled to actually get it. You can and normally should say no. Edit: Politely and where possible with a reason. Having said that there are businesses that make their money from catering to insane requirements and going to insane lengths to look after customers but they really make them pay for it. E.g. super luxury hotels.