I'm sorry but care is really a bullshit statement. Here are my gripes with Simple so far... I signed up when they first announced their service. When I noticed

I'm sorry but care is really a bullshit statement. Here are my gripes with Simple so far... I signed up when they first announced their service. When I noticed others were getting invited and after a long period, I didn't, I tried contacting them only to never hear back. I just applied again using a different email address. After another insanely long period, still nothing. Over the past couple years, I probably tried reaching out with questions a few times and signing up at least 4 times, never to see any invites come back. Oddly enough, someone I knew who signed up not that long ago received their invite almost a couple weeks after. Eventually I stumbled upon their blog post that mentioned something about the order in which you sign up does not impact when you would see an invite. Thats utter crap. Even if I forgive the fact that they took an eternity to invite people on, not responding to emails is a major red flag to me. Finally, I did get an invite and decided to sign up. It was only after I was a member was I able to post a message in their internal system to receive a reply. However some glaring problems became apparent. For starters, I was surprise to find out that they don't have a way to transfer money out, only in (of which some banks will charge fees according to their site; I won't hold this point against them if true for some odd reason even though other online banks have manage to do so just fine). I did manage to fund the initial deposit without any fees but not being able to transfer money out short of running to an ATM is insane, particularly for an online bank. Then there were the numerous posts about security issues that cropped up on here (HN) and other places. Overall, I have little faith in the bank that should have been disruptive but is slow, unresponsive, and quite frankly lacking. I apologize for being a dick and replying this way but people should "play" and experiment with this bank before taking it seriously and utilizing it as a real bank should shit happen. They are very much still a startup, rough around the edges, and should be treated as such. To me, customer service is a huge selling point over anything else they or any bank offer and in this department, they've failed quite a bit until I became a member (of which I only have one data point, a single message, to go off of). To me, thats a telling sign. I've pretty much convinced myself not to use them anymore until things drastically change.