I've thought a lot about this myself. I'm going to coin the term 'outern' for this. Essentially, someone who handles the little things for the in-house team,

I've thought a lot about this myself. I'm going to coin the term 'outern' for this. Essentially, someone who handles the little things for the in-house team, while they take care of the big things. I could see it working really well for certain cases.