Dell was too focused on being dependent on Windows volume to focus on quality design and build. It's kind of a sad story, and Michael Dell seems to have been AW

Dell was too focused on being dependent on Windows volume to focus on quality design and build. It's kind of a sad story, and Michael Dell seems to have been AWOL the last 8 or so years. I just don't know what private equity can do other than put the cost and build the profits of the revitalization squarely on the shoulders of employees.