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I agree about the website. They stuff customers into "Home and Office", "Medium Business", and "Enterprise" silos and it's very hard to compare products across
by rootbear 14y ago
I agree about the website. They stuff customers into "Home and Office", "Medium Business", and "Enterprise" silos and it's very hard to compare products across those arbitrary boundaries. However, I do like how you can type in a service tag number and get information on just what was in that system when it shipped. If you can decode their highly obscure component names, that is....
- epistasis 14y agoI agree. And even within product categories, their website is an atrocious affront to sales sensibility. Their standard way of displaying 2-4 different products in a column, with the top line being the price, and no indication of any product differences until way down towards the bottom, below worthless "Deal" advertisements, is a terrible way to communicate with potential customers. Whoever is in charge of the website should take a week off to familiarizing themselves with information presentation. Even reading a single Tufte book could have great results.