>> Would you register and log on to your competitors' site as a customer to check out their features? Yes, if it is possible, I have done so and will do so aga

>> Would you register and log on to your competitors' site as a customer to check out their features? Yes, if it is possible, I have done so and will do so again. >> Or have you found out your competitors registering on yours as customer to check out your features? Yes. This is a common practice with any company that has competition. I don't see how it's different than Apple buying up Androids or vice versa. Blindness doesn't help your business nor does it help your industry as a whole. >> Would you use a real name? No. >> Is it immoral? Morality is relative. If you have personal objections to doing this, that is one thing, but when you consider that: a) everyone is spying on everyone b) you are looking out for a company interest and not your own ... your personal ethics should be separated from the work you do, within reason. It would be immoral if you managed to log in and sabotage their business. For example, you can place an order of 1,000 widgets and then "change your mind" a week later after the company, in good faith, placed the product on hold, preventing them from filling the order with a legitimate customer. Seeing what your competition does, signing up for mailing lists, or ordering a product catalog, or similar non-destructive behavior is fine in my book.