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I might not have clearly articulated myself. I didn't mean to imply that you were using this situation to get more P.R. for Mahalo. As I said before I think th
by chris11 18y ago
I might not have clearly articulated myself. I didn't mean to imply that you were using this situation to get more P.R. for Mahalo.
As I said before I think the charges against John are serious. I don't know what is fully going on and I don't know know John personally. So I really don't have enough knowledge to form an opinion of his character. So since you know John and say that he is a good person, I believe you. He obviously has technical skill and knowledge, so I see no reason that he can't become a productive member of society once he gets out of jail.
Although no news reports currently mention that John worked at Mahalo, that will probably change. As you mentioned, the Register called you today. And once people see that John worked at Mahalo, they are going to link Mahalo to a convicted cracker. Naturally that is going to raise some questions about your company.
Sure you could have not made a statement and refused to answer any questions. That is your right. I really don't see how using Mahalo could put my identity or computer at risk (My level of computer knowledge might be making me overconfident). So some of the questions people raise about Mahalo are probably going to be invasive and will not have much to do with a user's experience using the site. But the P.R. is bad, and if you hadn't made any statement, people will probably have assumed the worst about your company.
Also, I am sure that John needs any support he can get right now since I am sure that he is going to be attacked. So I'm sure John appreciated your public support of him.
So basically an open and honest explanation helps mitigate that bad P.R. Now if people are curious about why you hired John, they can get answers directly from you. And you posted the blog before news reports reports came out about you hiring him, so it really does not come across as defensive. I made that comment about your blog post being smart P.R. because that post and its timing is one of the best responses that I can think of to any questions about your company.
All the best,
Chris