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I actually worked for the national hotline as a volunteer. I worked at a local crisis hotline in the Maryland area, and each one of these places ties into the
by 616c 14y ago
I actually worked for the national hotline as a volunteer. I worked at a local crisis hotline in the Maryland area, and each one of these places ties into the national hotline, as it does (and please feel free to troll me) a round-robin process and tries to find the closest center given the area code of the caller. I personally handled less than a dozen of these calls. I cannot go into details because we all sign NDA's (surprise, surprise), but I will tell you in all my time we never had someone commit suicide. Also, even volunteer people like myself are trained in suicidology assessment, and getting a stage 3 person warrants you calling law enforcement and/or emergency services given your discretion. In my over a year there, I saw that happen only once when they thought it would be close. I personally talked down many people, and it was my personal opinion those who called the hotline were rarely those were at a level so bad they were going to do it on the phone.
Just my two cents.
- alanctgardner2 14y agoJust to clarify, does this mean you don't think it's a worthwhile service? It kind of sounds like you're implying that people who phone aren't really serious, but does it follow then that people should call, or that they shouldn't exist, or what? I'm very grateful that you volunteered with them, but I'm really curious what conclusion we're supposed to draw from your experience. At worst it sounds slightly dismissive of the line and the people who call.