All the problems they've had have come from the regulatory authorities, except for those one or two bad incidents on AirBNB which are pretty much unavoidable in

All the problems they've had have come from the regulatory authorities, except for those one or two bad incidents on AirBNB which are pretty much unavoidable in a business like that. Atlantic, Wired, the NY Times, Chicago Tribune, and the L.A. Times have variously run horror stories for renters who made the mistake of using AirBNB to book rooms (see, e.g., Toshi hotels and their variants). The whole point of hotel regulations is to protect the guests, not the hotelier.