4 ms·

How do you expect them to make money for the service they provide? Are you arguing for no cut or a lower one?

• Avshalom 18y ago
  How a about a more honest pricing structure, or at least more straight forward. note from the official FAQ: "There is no charge to list your room - it is free to post. We charge the guest a 5-12% service fee during the checkout process. The host receives the amount they set, minus a small 3% fee for credit card processing." now that reads to me like the lessor ends up paying 3% of 112% of their posted rate, which means the customer actually ends up paying 15.8% (or 13.8% depends on which way you want to talk about percent, also this is at 12%) more than the lessor actually receives. Also I take it to mean that the $30 room in city X will magically become a $33 room when I actually try to stay there. Neither strikes me as very good from a customer experience point of view (customer being either side of the equation in this sentence), as well as somewhat unpredictable.
  • picasso81 18y ago
    booking on any travel site (airfare, hotel) includes a fee at the end of the booking process. orbitz/expedia/hotels.com charge 16%+. 6-12% service fee actually favors the guest; the larger the total reservation, the smaller the fee. 3% is a flat fee for the host based on their raw listing price.
    • alecco 18y ago
      Yes, and that is terrible. To be fair, those others have to pay structure behind to support customers properly.