I deal with loyalty programs on a daily basis. While they have much more leniency in terms of fraud and security, you still want to know what happened at every

I deal with loyalty programs on a daily basis. While they have much more leniency in terms of fraud and security, you still want to know what happened at every interaction with the main balance. A rollback is dangerous in a loyalty program because when scams happen they become very difficult to trace. I totally agree with the policy of never erasing a monetary debit or credit.